Frequently Asked Questions

Have a question about our Simple. Reliable. Trusted.^® platform for buying and selling CNC machines? About shipping your purchase? How our online auctions work? or need help with financing? Here are some answers to the used CNC machine questions we hear most often.

- Use the Filter Category to limit your search to a specific area of interest.

- Don't see the answer to your question? Let us know how we can help or call us at (844) 478-8181

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How do I retrieve my auction username?

To retrieve your auction Username, go to Help > Forgot Username? and enter your registered e-mail address and last name. Your Username will be e-mailed to you.

Category: CNC Auctions

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How do I get a free auction appraisal for my shop?

We offer free auction appraisals for customers who are interested in selling their shop or large amounts of equipment. Please contact us at (844) 478-8181 or at sales@resellcnc.com for more information.

Category: CNC Auctions

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Do you have financing available?

Yes, we work with several different financial institutions, giving our customers the opportunity to get approved within seconds! More information about financing options can be found on our Financing Page.

Category: CNC Financing

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Who is liable if the machine is damaged in transit?

The carrier is responsible for in-transit damage, which is why we strongly recommend only using carriers with at least $100,000 in cargo insurance and double air-ride equipment. Declare the machine's value on the bill of lading — for higher-value machines, ask the carrier for a rider to increase coverage to full declared value. Inspect the machine at delivery before signing; note any damage on the bill of lading and photograph it immediately to preserve your claim.

Category: Rigging & Shipping

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Where can I find more information about your current auctions?

Our current auctions and private sales are posted on our auction website: www.resellcncauctions.com

Category: CNC Auctions

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How do I register to bid in an Auction?

To register for our website, please visit www.resellcncauctions.com. At the top left, click Register. After registering you will receive your username in an email.

For more detailed instruction on how to register, please check out our registration video:

Category: CNC Auctions

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Where is the equipment located?

Our main warehouse facility is in Winter Springs, FL, however we store equipment at facilities all over the US and Canada. Please call (844) 478-8181 or email sales@resellcnc.com to get the location of a specific piece of equipment

Category: Buying with Us

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What information is needed to sell equipment?

The most important information are verified options and specifications, quality photos, and the serial number. A brief description of the overall condition of the machine is also helpful. More information can be found on our Sell Your Equipment page.

Category: Selling with Us

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I'm purchasing a new Mazak. Where do I submit my trade in machine for a value?

We've partnered with Mazak to become an official Mazak trade in center. Under this program we can provide Mazak customers purchasing a new CNC machine solid, guaranteed trade in values for their old machine. You can submit your trade in on the Mazak Trade In Center webpage.

Category: Selling with Us

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What are your hours of operations?

We are open Monday through Friday from 8am to 8pm EST. Call us at (844) 478-8181 for assistance.

Category: About Resell CNC

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What types of auctions does Resell CNC run?

Resell CNC Auctions runs timed online auctions including full facility liquidations, plant closings, multi-lot equipment sales, and single-asset auctions. All auctions are hosted on auction.resellcnc.com.

Category: CNC Auctions

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What forms of credit card can I use for registration and to pay on the auction site?

Our auction website only accepts Visa or Mastercard. Without adding a credit card to your profile, you will not have permission to bid. If you do not have a Visa or Mastercard, you can place a phone bid or email bid. For more information on the different ways to bid, check out this video:

Category: CNC Auctions

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How does the seller consignment process work?

Resell CNC handles everything. Our team visits your facility, walks the floor, catalogs and lots every asset, photographs all equipment on-site with tagged lot numbers, publishes the auction on auction.resellcnc.com, and manages post-close coordination including invoicing and removal scheduling. You do not need to prepare, photograph, or manage anything independently.

Category: CNC Auctions

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What are the four divisions of Resell CNC?

Resell CNC operates four connected divisions under one roof: Retail (resellcnc.com) for direct machine listings and trade-ins; Resell CNC Auctions (auction.resellcnc.com) for timed online auctions and full-facility liquidations; Resell CNC Appraisals (resellcncappraisals.com) for AMEA/CEA-certified equipment valuations; and Resell CNC Finance (resellcncfinance.com) for equipment financing and leasing.

Category: About Resell CNC

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Can I purchase new tooling through Resell CNC for the piece of equipment I am purchasing?

Yes, Resell CNC offers heavily discounted new tooling packages from leading CNC tooling vendors such as Iscar, Sandvik, and Kennametal amongst others. Contact your CNC Account Manager at (844) 478-8181 for details.

Category: Buying with Us

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Where can I learn more about Resell CNC?

Our about us page contains more information about the history of Resell CNC and the products/services we provide.

Category: About Resell CNC

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What happens after I win?

You will be notified at close, invoiced promptly, and given clear timelines for payment and equipment removal. All post-auction coordination is handled through the platform.

Category: CNC Auctions

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How do I sell my equipment or shop in one of your auctions?

The first step to auctioning your equipment is speaking with one of our expert CNC auction specialists at (844) 478-8181 or submit your equipment online for a free auction appraisal on our sell equipment page.

Category: CNC Auctions

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What is the Inc. 500 List Resell CNC was part of?

The Inc 500 is a prestigious list of the top 500 fastest growing private companies in the United States.Resell CNC has twice been named to the top 200 fastest growing companies in the United States as the #108th fastest growing company in 2015 and the #155tht in 2014. For more information about the Inc. 500 list visit Inc Magazine's website.

Our Inc 500 announcement was carried in 2015 was carried by Reuters new worldwide and made the news ticker in Times Square.

Resell CNC Inc. 500 Announcement on the Times Square News Ticker

Inc 500 Plaque for 2014

Category: About Resell CNC

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What do you charge to list a machine on your site?

There is no cost to listing a machine with us. We charge a small commission once your machine sells.

Category: Selling with Us

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Can I preview or inspect auction equipment before bidding?

Preview and inspection details vary by auction. If an on-site preview window is available, it will be listed in the auction description. Contact us at (844) 478-8181 if you have questions about a specific lot.

Category: CNC Auctions

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What kind of equipment do you purchase?

Resell CNC specializes in the buying and selling of primarily CNC equipment, but that does not exclude any other type of manufacturing machinery.

Category: Selling with Us

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Can I bid from my phone?

Yes. The auction platform is fully mobile-responsive. You can browse lots, place bids, and monitor auctions from your phone, tablet, or desktop.

Category: CNC Auctions

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What is auction.resellcnc.com?

Auction.resellcnc.com is the Resell CNC Auctions proprietary online auction platform. It is where all live, timed online auctions are hosted. Buyers can register for free, browse active lots, place bids, and track activity from any device.

Category: CNC Auctions

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How do I place a bid in an auction?
To place a bid, first select the item number or title to access the bid form. Enter an acceptable amount (in accordance with the bid increment rules) on the bid form and select the "Submit Bid" button. The returned page will provide you with all information required to determine if you are the current bidholder.
- Prior to bidding, review & understand the bidding process and associated terminology such as Minimum Bids and Bid Increments. Also, make sure to ask the seller any questions and review all site policies prior to bidding.
Category: CNC Auctions

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How do I reset my auction password?

To reset your Auction Password, go to Help > Forgot Password? and enter your Username and last name. You will be asked to verify your account. Once verified, you will be sent an e-mail with a secure link to reset your Password. The link may only be used one time and expires in 24 hours.

Category: CNC Auctions

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What if the piece of equipment I’m interested in purchasing is no longer under power?

Depending on the location and situation, most equipment can be put under power for a nominal fee. In the case of larger dollar items that had to be dismantled and relocated we usually will have a third party service tech report and an under power video of the equipment for your review. In some cases, dependent on the structure of the deal, we can offer a start-up warranty.

Category: Buying with Us

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How does CNC financing work?

We work on a daily basis with some of the largest CNC financial institutions in the world. To apply for CNC financing, go to our CNC financing page, fill out the online application for your preferred financing vendor, and you'll receive a qualified pre-approval notice within minutes.

Category: CNC Financing

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How can I be assured that the piece of equipment I am purchasing comes with clean title, free & clear of any liens?

When you purchase a CNC machine from Resell CNC, we represent and warrant in writing that your new CNC purchase will be sold to you with a good clean title.

Category: Buying with Us

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Where do you operate geographically?

Our headquarters and main warehouses are in Central Florida — Maitland, Winter Springs, and Longwood. We have sales representation in Chicago, Dallas, Houston, Boston, and Phoenix, and we transact with buyers and sellers across all fifty states, Canada, Mexico, and internationally. Live coverage from 8 a.m. to 8 p.m. Eastern keeps most of the country inside business hours.

Category: About Resell CNC

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Why do I have to add my credit card to my profile on my auction account?

A credit card is required for identity verification purposes only. Registration is free and your credit card will not be charged automatically for any reason. If you win an item and your invoice total is under $1,000, you have the option to charge the credit card on your account with your authorization.

Category: CNC Auctions

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Do you do appraisals?

Yes, we are able to do basic desktop appraisals and also have (3) AMEA certified appraisers on staff to evaluate your equipment if a more in depth appraisal is needed. Please call (844) 478-8181 for more information about our appraisal services.

Category: CNC Auctions

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What is the watchlist?

The watchlist lets you save specific lots you are interested in. You can add any active lot to your watchlist and receive alerts on activity, making it easy to track multiple items across different auctions.

Category: CNC Auctions

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Do you have any shipping/rigging recommendations?

We work with several certified shipping brokers who can assist with the logistics.

Category: Rigging & Shipping

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Where can I learn more about my Resell CNC salesperson?

Our Meet the Team page has photos and biographies of all of our CNC experts.

Category: About Resell CNC

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What certifications and memberships does Resell CNC hold?

Resell CNC has four AMEA/CEA-certified Equipment Appraisers on staff, is an active member of the Machinery Dealers National Association (MDNA) since 2009 with a seat on the board, is an active member of the Industrial Auctioneers Association (IAA), and is the only used CNC dealer in North America approved as an Official Mazak Trade-In Center.

Category: About Resell CNC

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What are text alerts and how do I enable them?

Text alerts notify you by SMS when you are outbid, when an auction is approaching its closing window, and when you win a lot. You can enable text alerts in your account settings after registering.

Category: CNC Auctions

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Does every CNC machine tool being exported require an export license from the U.S government?

No, only CNC machines with certain characteristics and capabilities require one. Our staff will work directly with the OEM to determine if your country of export requires a license.

Category: Rigging & Shipping

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Can I get a certified appraisal before listing equipment for auction?

Yes. Resell CNC Appraisals is staffed by AMEA and CEA Certified Equipment Appraisers who can provide a professional valuation before, during, or independent of any auction. Call (844) 478-8181 or visit resellcncappraisals.com for more information.

Category: CNC Auctions

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How do I browse auction items?

To view the listings, you may browse by category which is located on the left side of the homepage, use the Search feature on the top right to search by keyword or item number, or click the Live Sale Items tab.

Category: CNC Auctions

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How do I buy a piece of used equipment and have the confidence it’s in good working order?

We always recommend that you perform your own inspection, or hire a service tech to perform one for you so you are confident the equipment meets your requirements.

Category: Buying with Us

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Can I inspect my item?

We always encourage our customers to inspect the equipment that they’re interested in, and our sales staff will be more than happy to assist with any arrangements.

Category: Buying with Us

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How do I track the auction items I have bid on?

To keep track of all bidding activity, please log-in and use the My Account > Bidding feature. This section will display all the items on which you have bid.

Category: CNC Auctions

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How do I insure my equipment against damage during shipment?

We recommend only using carriers that are experienced in hauling and securing heavy machinery and ones that use only double air ride equipment. All carriers should have a minimum of a $100,000 in cargo insurance and should be able to provide a valid COI showing that. The value of the equipment should always be declared and stated on the bill of lading to avoid any discrepancies. If the equipment being shipped value is greater than $100,000 most carriers will provide a rider increasing coverage to the declared value for a nominal premium.

Category: Rigging & Shipping

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What is an auction proxy/limit bid?

A proxy or limit bid is the highest amount that you are willing to bid on and pay for an item. The Auction platform will automatically place the lowest bid increment amount on your behalf up to the limit bid that you placed. Proxy or Limit bidding makes bidding on auctions easier and less time-consuming for buyers and remains confidential to other bidders.

Category: CNC Auctions

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What is auto-extend?

Auto-extend prevents last-second sniping. If a bid is placed in the final moments of an auction's closing window, the closing time automatically extends to give all bidders a fair chance to respond.

Category: CNC Auctions

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How do I get a free auction appraisal for my shop?

We offer free auction appraisals for customers who are interested in selling their shop or large amounts of equipment. Please contact us at (844) 478-8181 or at sales@resellcnc.com for more information.

Category: Selling with Us

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How do I retrieve my auction username?

Category: CNC Auctions

12
How do I get a free auction appraisal for my shop?

Category: CNC Auctions

1
Do you have financing available?

Category: CNC Financing

14
Who is liable if the machine is damaged in transit?

Category: Rigging & Shipping
Where can I find more information about your current auctions?

Category: CNC Auctions
How do I register to bid in an Auction?

Category: CNC Auctions

9
Where is the equipment located?

Category: Buying with Us

49
What information is needed to sell equipment?

Category: Selling with Us

12
I'm purchasing a new Mazak. Where do I submit my trade in machine for a value?

Category: Selling with Us

1
What are your hours of operations?

Category: About Resell CNC

12
What types of auctions does Resell CNC run?

Category: CNC Auctions
What forms of credit card can I use for registration and to pay on the auction site?

Category: CNC Auctions

8
How does the seller consignment process work?

Category: CNC Auctions
What are the four divisions of Resell CNC?

Category: About Resell CNC
Can I purchase new tooling through Resell CNC for the piece of equipment I am purchasing?

Category: Buying with Us

39
Where can I learn more about Resell CNC?

Category: About Resell CNC

1
What happens after I win?

Category: CNC Auctions
How do I sell my equipment or shop in one of your auctions?

Category: CNC Auctions

1
What is the Inc. 500 List Resell CNC was part of?

Category: About Resell CNC

1
What do you charge to list a machine on your site?

Category: Selling with Us

1
Can I preview or inspect auction equipment before bidding?

Category: CNC Auctions
What kind of equipment do you purchase?

Category: Selling with Us

12
Can I bid from my phone?

Category: CNC Auctions
What is auction.resellcnc.com?

Category: CNC Auctions
How do I place a bid in an auction?

Category: CNC Auctions

9
How do I reset my auction password?

Category: CNC Auctions

9
What if the piece of equipment I’m interested in purchasing is no longer under power?

Category: Buying with Us

5
How does CNC financing work?

Category: CNC Financing

1
How can I be assured that the piece of equipment I am purchasing comes with clean title, free & clear of any liens?

Category: Buying with Us

5
Where do you operate geographically?

Category: About Resell CNC
Why do I have to add my credit card to my profile on my auction account?

Category: CNC Auctions

8
Do you do appraisals?

Category: CNC Auctions

10
What is the watchlist?

Category: CNC Auctions
Do you have any shipping/rigging recommendations?

Category: Rigging & Shipping

11
Where can I learn more about my Resell CNC salesperson?

Category: About Resell CNC

1
What certifications and memberships does Resell CNC hold?

Category: About Resell CNC
What are text alerts and how do I enable them?

Category: CNC Auctions
Does every CNC machine tool being exported require an export license from the U.S government?

Category: Rigging & Shipping

31
Can I get a certified appraisal before listing equipment for auction?

Category: CNC Auctions
How do I browse auction items?

Category: CNC Auctions

10
How do I buy a piece of used equipment and have the confidence it’s in good working order?

Category: Buying with Us

11
Can I inspect my item?

Category: Buying with Us

15
How do I track the auction items I have bid on?

Category: CNC Auctions

9
How do I insure my equipment against damage during shipment?

Category: Rigging & Shipping

6
What is an auction proxy/limit bid?

Category: CNC Auctions

10
What is auto-extend?

Category: CNC Auctions
How do I get a free auction appraisal for my shop?

Category: Selling with Us

5

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Log in to your Resell CNC account to see instant pricing and availability in real time, reserve the equipment you want to purchase, or receive quotes on items you’d like to buy.

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Frequently Asked Questions

How do I retrieve my auction username?

How do I get a free auction appraisal for my shop?

Do you have financing available?

Yes, we work with several different financial institutions, giving our customers the opportunity to get approved within seconds! More information about financing options can be found on our Financing Page.

Who is liable if the machine is damaged in transit?

Where can I find more information about your current auctions?

How do I register to bid in an Auction?

Where is the equipment located?

Our main warehouse facility is in Winter Springs, FL, however we store equipment at facilities all over the US and Canada. Please call (844) 478-8181 or email sales@resellcnc.com to get the location of a specific piece of equipment

What information is needed to sell equipment?

The most important information are verified options and specifications, quality photos, and the serial number. A brief description of the overall condition of the machine is also helpful. More information can be found on our Sell Your Equipment page.

I'm purchasing a new Mazak. Where do I submit my trade in machine for a value?

What are your hours of operations?

We are open Monday through Friday from 8am to 8pm EST. Call us at (844) 478-8181 for assistance.

What types of auctions does Resell CNC run?

What forms of credit card can I use for registration and to pay on the auction site?

How does the seller consignment process work?

What are the four divisions of Resell CNC?

Can I purchase new tooling through Resell CNC for the piece of equipment I am purchasing?

Where can I learn more about Resell CNC?

What happens after I win?

How do I sell my equipment or shop in one of your auctions?

What is the Inc. 500 List Resell CNC was part of?

What do you charge to list a machine on your site?

Can I preview or inspect auction equipment before bidding?

What kind of equipment do you purchase?

Resell CNC specializes in the buying and selling of primarily CNC equipment, but that does not exclude any other type of manufacturing machinery.

Can I bid from my phone?

What is auction.resellcnc.com?

How do I place a bid in an auction?

How do I reset my auction password?

What if the piece of equipment I’m interested in purchasing is no longer under power?

How does CNC financing work?

How can I be assured that the piece of equipment I am purchasing comes with clean title, free & clear of any liens?

Where do you operate geographically?

Why do I have to add my credit card to my profile on my auction account?

Do you do appraisals?

Yes, we are able to do basic desktop appraisals and also have (3) AMEA certified appraisers on staff to evaluate your equipment if a more in depth appraisal is needed. Please call (844) 478-8181 for more information about our appraisal services.

What is the watchlist?

Do you have any shipping/rigging recommendations?

We work with several certified shipping brokers who can assist with the logistics.

Where can I learn more about my Resell CNC salesperson?

What certifications and memberships does Resell CNC hold?

What are text alerts and how do I enable them?

Does every CNC machine tool being exported require an export license from the U.S government?

Can I get a certified appraisal before listing equipment for auction?

How do I browse auction items?

How do I buy a piece of used equipment and have the confidence it’s in good working order?

Can I inspect my item?

We always encourage our customers to inspect the equipment that they’re interested in, and our sales staff will be more than happy to assist with any arrangements.

How do I track the auction items I have bid on?

How do I insure my equipment against damage during shipment?

What is an auction proxy/limit bid?

What is auto-extend?

How do I get a free auction appraisal for my shop?

Account Login