Frequently Asked Questions

Wondering about shipping your purchase? Not sure how to buy or sell a used CNC machine at one of our live, timed online auctions? Need financing help? Here are some answers to the used CNC machine questions we hear most often. 

Don’t Miss Out On Our Online Auction Events!

Our online, timed auction sales are a terrific way to buy and sell used CNC machinery, tooling equipment, plant support equipment, and ancillary items. Whether you are looking to buy or sell a single item or an entire facility, we can help you. We even help facilitate the logistics of prepping, loading, and shipping the items sold through our Simple. Reliable. Trusted.® auction platform. Start today by visiting http://auction.resellcnc.com/, or call us at (844) 478-8181 to discuss your specific needs.

Don’t See Your Question? Ask It Here

  • How do I retrieve my auction username?

    To retrieve your auction Username, go to Help > Forgot Username? and enter your registered e-mail address and last name. Your Username will be e-mailed to you. 

    Category: CNC Auctions / Liquidations

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  • Do you have financing available?

    Yes, we work with several different financial institutions, giving our customers the opportunity to get approved within seconds! More information about financing options can be found on our Financing Page.

    Category: CNC Financing

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  • How do I register to bid in an Auction?

    To register for our website, please visit auction.resellcnc.com.  At the top left, click Register.  After registering you will receive your username in an email.

     For more detailed instruction on how to register, please check out our registration video:

    Category: CNC Auctions / Liquidations

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  • Where is the equipment located?

    Our main warehouse facility is in Winter Springs, FL, however we store equipment at facilities all over the US and Canada. Please call (844) 478-8181 or email sales@resellcnc.com to get the location of a specific piece of equipment

    Category: Buying A CNC Machine

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  • What information is needed to sell equipment?

    The most important information are verified options and specifications, quality photos, and the serial number. A brief description of the overall condition of the machine is also helpful. More information can be found on our Sell Your Equipment page.

    Category: Selling A CNC Machine

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  • What are your hours of operations?

    We are open Monday through Friday from 8am to 8pm EST.

    Category: Hours of Operation

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  • What forms of credit card can I use for registration and to pay on the auction site?

    Our auction website only accepts Visa or Mastercard.  Without adding a credit card to your profile, you will not have permission to bid.  If you do not have a Visa or Mastercard, you can place a phone bid or email bid. For more information on the different ways to bid, check out this video:

     

    Category: CNC Auctions / Liquidations

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  • Can I purchase new tooling through Resell CNC for the piece of equipment I am purchasing?

    Yes, Resell CNC offers heavily discounted new tooling packages from leading CNC tooling vendors such as Iscar, Sandvik, and Kennametal amongst others. Contact your CNC Account Manager at (844) 478-8181 for details.

    Category: Buying A CNC Machine

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  • What do you charge to list a machine on your site?

    There is no cost to listing a machine with us. We charge a small commission once your machine sells.

    Category: Selling A CNC Machine

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  • What kind of equipment do you purchase?

    Resell CNC specializes in the buying and selling of primarily CNC equipment, but that does not exclude any other type of manufacturing machinery.

    Category: Selling A CNC Machine

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  • How do I place a bid in an auction?

    To place a bid, first select the item number or title to access the bid form.  Enter an acceptable amount (in accordance with the bid increment rules) on the bid form and select the "Submit Bid" button. The returned page will provide you with all information required to determine if you are the current bidholder.

    Category: CNC Auctions / Liquidations

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  • How do I reset my auction password?

    To reset your Auction Password, go to Help > Forgot Password? and enter your Username and last name. You will be asked to verify your account. Once verified, you will be sent an e-mail with a secure link to reset your Password. The link may only be used one time and expires in 24 hours. 

    Category: CNC Auctions / Liquidations

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  • What if the piece of equipment I’m interested in purchasing is no longer under power?

    Depending on the location and situation, most equipment can be put under power for a nominal fee. In the case of larger dollar items that had to be dismantled and relocated we usually will have a third party service tech report and an under power video of the equipment for your review. In some cases, dependent on the structure of the deal, we can offer a start-up warranty.

    Category: Buying A CNC Machine

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  • How does CNC financing work?

    We work on a daily basis with some of the largest CNC financial institutions in the world. To apply for CNC financing, go to our CNC financing page, fill out the online application for your preferred financing vendor, and you'll receive a qualified pre-approval notice within minutes. 

    Category: CNC Financing

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  • How can I be assured that the piece of equipment I am purchasing comes with clean title, free & clear of any liens?

    When you purchase a CNC machine from Resell CNC, we represent and warrant in writing that your new CNC purchase will be sold to you with a good clean title.


    Category: Buying A CNC Machine

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  • Why do I have to add my credit card to my profile on my auction account?

    A credit card is required for identity verification purposes only. Registration is free and your credit card will not be charged automatically for any reason.  If you win an item and your invoice total is under $1,000, you have the option to charge the credit card on your account with your authorization.

    Category: CNC Auctions / Liquidations

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  • Do you do appraisals?

    Yes, we are able to do basic desktop appraisals and also have an AMEA certified appraiser on staff to evaluate your equipment if a more in depth appraisal is needed. Please call (844) 478-8181 for more information about our appraisal services.

    Category: CNC Auctions / Liquidations

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  • Do you have any shipping/rigging recommendations?

    We work with several certified shipping brokers who can assist with the logistics.

    Category: Shipping / Rigging

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  • Does every CNC machine tool being exported require an export license from the U.S government?

    No, only CNC machines with certain characteristics and capabilities require one. Our staff will work directly with the OEM to determine if your country of export requires a license. 

    Category: Shipping / Rigging

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  • How do I browse auction items?

    To view the listings, you may browse by category which is located on the left side of the homepage, use the Search feature on the top right to search by keyword or item number, or click the Live Sale Items tab.

    Category: CNC Auctions / Liquidations

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  • How do I buy a piece of used equipment and have the confidence it’s in good working order?

    We always recommend that you perform your own inspection, or hire a service tech to perform one for you so you are confident the equipment meets your requirements.

    Category: Buying A CNC Machine

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  • Can I inspect my item?

    We always encourage our customers to inspect the equipment that they’re interested in, and our sales staff will be more than happy to assist with any arrangements.

    Category: Buying A CNC Machine

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  • How do I track the auction items I have bid on?

    To keep track of all bidding activity, please log-in and use the My Account > Bidding feature. This section will display all the items on which you have bid.

    Category: CNC Auctions / Liquidations

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  • How do I insure my equipment against damage during shipment?

    We recommend only using carriers that are experienced in hauling and securing heavy machinery and ones that use only double air ride equipment. All carriers should have a minimum of a $100,000 in cargo insurance and should be able to provide a valid COI showing that. The value of the equipment should always be declared and stated on the bill of lading to avoid any discrepancies. If the equipment being shipped value is greater than $100,000 most carriers will provide a rider increasing coverage to the declared value for a nominal premium.

    Category: Shipping / Rigging

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  • What is an auction proxy/limit bid?

    A proxy or limit bid is the highest amount that you are willing to bid on and pay for an item.  The Auction platform will automatically place the lowest bid increment amount on your behalf up to the limit bid that you placed. Proxy or Limit bidding makes bidding on auctions easier and less time-consuming for buyers and remains confidential to other bidders.

    Category: CNC Auctions / Liquidations

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  • How do I retrieve my auction username?

    Category: CNC Auctions / Liquidations

  • Do you have financing available?

    Category: CNC Financing

  • How do I register to bid in an Auction?

    Category: CNC Auctions / Liquidations

  • Where is the equipment located?

    Category: Buying A CNC Machine

  • What information is needed to sell equipment?

    Category: Selling A CNC Machine

  • What are your hours of operations?

    Category: Hours of Operation

  • What forms of credit card can I use for registration and to pay on the auction site?

    Category: CNC Auctions / Liquidations

  • Can I purchase new tooling through Resell CNC for the piece of equipment I am purchasing?

    Category: Buying A CNC Machine

  • What do you charge to list a machine on your site?

    Category: Selling A CNC Machine

  • What kind of equipment do you purchase?

    Category: Selling A CNC Machine

  • How do I place a bid in an auction?

    Category: CNC Auctions / Liquidations

  • How do I reset my auction password?

    Category: CNC Auctions / Liquidations

  • What if the piece of equipment I’m interested in purchasing is no longer under power?

    Category: Buying A CNC Machine

  • How does CNC financing work?

    Category: CNC Financing

  • How can I be assured that the piece of equipment I am purchasing comes with clean title, free & clear of any liens?

    Category: Buying A CNC Machine

  • Why do I have to add my credit card to my profile on my auction account?

    Category: CNC Auctions / Liquidations

  • Do you do appraisals?

    Category: CNC Auctions / Liquidations

  • Do you have any shipping/rigging recommendations?

    Category: Shipping / Rigging

  • Does every CNC machine tool being exported require an export license from the U.S government?

    Category: Shipping / Rigging

  • How do I browse auction items?

    Category: CNC Auctions / Liquidations

  • How do I buy a piece of used equipment and have the confidence it’s in good working order?

    Category: Buying A CNC Machine

  • Can I inspect my item?

    Category: Buying A CNC Machine

  • How do I track the auction items I have bid on?

    Category: CNC Auctions / Liquidations

  • How do I insure my equipment against damage during shipment?

    Category: Shipping / Rigging

  • What is an auction proxy/limit bid?

    Category: CNC Auctions / Liquidations