Frequently Asked Questions

Have a question about our Simple. Reliable. Trusted.^® platform for buying and selling CNC machines? About shipping your purchase? How our online auctions work? or need help with financing? Here are some answers to the used CNC machine questions we hear most often.

- Use the Filter Category to limit your search to a specific area of interest.

- Don't see the answer to your question? Let us know how we can help or call us at (844) 478-8181

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How do I retrieve my auction username?

To retrieve your auction Username, go to Help > Forgot Username? and enter your registered e-mail address and last name. Your Username will be e-mailed to you.

Category: CNC Auctions

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How do I get a free auction appraisal for my shop?

We offer free auction appraisals for customers who are interested in selling their shop or large amounts of equipment. Please contact us at (844) 478-8181 or at sales@resellcnc.com for more information.

Category: CNC Auctions

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Do you have financing available?

Yes, we work with several different financial institutions, giving our customers the opportunity to get approved within seconds! More information about financing options can be found on our Financing Page.

Category: CNC Financing

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Where can I find more information about your current auctions?

Our current auctions and private sales are posted on our auction website: https://auction.resellcnc.com

Category: CNC Auctions

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How do I register to bid in an Auction?

To register for our website, please visit auction.resellcnc.com. At the top left, click Register. After registering you will receive your username in an email.

For more detailed instruction on how to register, please check out our registration video:

Category: CNC Auctions

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Where is the equipment located?

Our main warehouse facility is in Winter Springs, FL, however we store equipment at facilities all over the US and Canada. Please call (844) 478-8181 or email sales@resellcnc.com to get the location of a specific piece of equipment

Category: Buying with Us

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What information is needed to sell equipment?

The most important information are verified options and specifications, quality photos, and the serial number. A brief description of the overall condition of the machine is also helpful. More information can be found on our Sell Your Equipment page.

Category: Selling with Us

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I'm purchasing a new Mazak. Where do I submit my trade in machine for a value?

We've partnered with Mazak to become an official Mazak trade in center. Under this program we can provide Mazak customers purchasing a new CNC machine solid, guaranteed trade in values for their old machine. You can submit your trade in on the Mazak Trade In Center webpage.

Category: Selling with Us

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What are your hours of operations?

We are open Monday through Friday from 8am to 8pm EST. Call us at (844) 478-8181 for assistance.

Category: About Resell CNC

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What forms of credit card can I use for registration and to pay on the auction site?

Our auction website only accepts Visa or Mastercard. Without adding a credit card to your profile, you will not have permission to bid. If you do not have a Visa or Mastercard, you can place a phone bid or email bid. For more information on the different ways to bid, check out this video:

Category: CNC Auctions

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Can I purchase new tooling through Resell CNC for the piece of equipment I am purchasing?

Yes, Resell CNC offers heavily discounted new tooling packages from leading CNC tooling vendors such as Iscar, Sandvik, and Kennametal amongst others. Contact your CNC Account Manager at (844) 478-8181 for details.

Category: Buying with Us

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Where can I learn more about Resell CNC?

Our about us page contains more information about the history of Resell CNC and the products/services we provide.

Category: About Resell CNC

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How do I sell my equipment or shop in one of your auctions?

The first step to auctioning your equipment is speaking with one of our expert CNC auction specialists at (844) 478-8181 or submit your equipment online for a free auction appraisal on our sell equipment page.

Category: CNC Auctions

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What is the Inc. 500 List Resell CNC was part of?

The Inc 500 is a prestigious list of the top 500 fastest growing private companies in the United States.Resell CNC has twice been named to the top 200 fastest growing companies in the United States as the #108th fastest growing company in 2015 and the #155tht in 2014. For more information about the Inc. 500 list visit Inc Magazine's website.

Our Inc 500 announcement was carried in 2015 was carried by Reuters new worldwide and made the news ticker in Times Square.

Resell CNC Inc. 500 Announcement on the Times Square News Ticker

Inc 500 Plaque for 2014

Category: About Resell CNC

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What do you charge to list a machine on your site?

There is no cost to listing a machine with us. We charge a small commission once your machine sells.

Category: Selling with Us

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What kind of equipment do you purchase?

Resell CNC specializes in the buying and selling of primarily CNC equipment, but that does not exclude any other type of manufacturing machinery.

Category: Selling with Us

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How do I place a bid in an auction?
To place a bid, first select the item number or title to access the bid form. Enter an acceptable amount (in accordance with the bid increment rules) on the bid form and select the "Submit Bid" button. The returned page will provide you with all information required to determine if you are the current bidholder.
- Prior to bidding, review & understand the bidding process and associated terminology such as Minimum Bids and Bid Increments. Also, make sure to ask the seller any questions and review all site policies prior to bidding.
Category: CNC Auctions

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How do I reset my auction password?

To reset your Auction Password, go to Help > Forgot Password? and enter your Username and last name. You will be asked to verify your account. Once verified, you will be sent an e-mail with a secure link to reset your Password. The link may only be used one time and expires in 24 hours.

Category: CNC Auctions

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What if the piece of equipment I’m interested in purchasing is no longer under power?

Depending on the location and situation, most equipment can be put under power for a nominal fee. In the case of larger dollar items that had to be dismantled and relocated we usually will have a third party service tech report and an under power video of the equipment for your review. In some cases, dependent on the structure of the deal, we can offer a start-up warranty.

Category: Buying with Us

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How does CNC financing work?

We work on a daily basis with some of the largest CNC financial institutions in the world. To apply for CNC financing, go to our CNC financing page, fill out the online application for your preferred financing vendor, and you'll receive a qualified pre-approval notice within minutes.

Category: CNC Financing

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How can I be assured that the piece of equipment I am purchasing comes with clean title, free & clear of any liens?

When you purchase a CNC machine from Resell CNC, we represent and warrant in writing that your new CNC purchase will be sold to you with a good clean title.

Category: Buying with Us

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Why do I have to add my credit card to my profile on my auction account?

A credit card is required for identity verification purposes only. Registration is free and your credit card will not be charged automatically for any reason. If you win an item and your invoice total is under $1,000, you have the option to charge the credit card on your account with your authorization.

Category: CNC Auctions

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Do you do appraisals?

Yes, we are able to do basic desktop appraisals and also have an AMEA certified appraiser on staff to evaluate your equipment if a more in depth appraisal is needed. Please call (844) 478-8181 for more information about our appraisal services.

Category: CNC Auctions

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Do you have any shipping/rigging recommendations?

We work with several certified shipping brokers who can assist with the logistics.

Category: Rigging & Shipping

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Where can I learn more about my Resell CNC salesperson?

Our Meet the Team page has photos and biographies of all of our CNC experts.

Category: About Resell CNC

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Does every CNC machine tool being exported require an export license from the U.S government?

No, only CNC machines with certain characteristics and capabilities require one. Our staff will work directly with the OEM to determine if your country of export requires a license.

Category: Rigging & Shipping

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How do I browse auction items?

To view the listings, you may browse by category which is located on the left side of the homepage, use the Search feature on the top right to search by keyword or item number, or click the Live Sale Items tab.

Category: CNC Auctions

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How do I buy a piece of used equipment and have the confidence it’s in good working order?

We always recommend that you perform your own inspection, or hire a service tech to perform one for you so you are confident the equipment meets your requirements.

Category: Buying with Us

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Can I inspect my item?

We always encourage our customers to inspect the equipment that they’re interested in, and our sales staff will be more than happy to assist with any arrangements.

Category: Buying with Us

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How do I track the auction items I have bid on?

To keep track of all bidding activity, please log-in and use the My Account > Bidding feature. This section will display all the items on which you have bid.

Category: CNC Auctions

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How do I insure my equipment against damage during shipment?

We recommend only using carriers that are experienced in hauling and securing heavy machinery and ones that use only double air ride equipment. All carriers should have a minimum of a $100,000 in cargo insurance and should be able to provide a valid COI showing that. The value of the equipment should always be declared and stated on the bill of lading to avoid any discrepancies. If the equipment being shipped value is greater than $100,000 most carriers will provide a rider increasing coverage to the declared value for a nominal premium.

Category: Rigging & Shipping

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What is an auction proxy/limit bid?

A proxy or limit bid is the highest amount that you are willing to bid on and pay for an item. The Auction platform will automatically place the lowest bid increment amount on your behalf up to the limit bid that you placed. Proxy or Limit bidding makes bidding on auctions easier and less time-consuming for buyers and remains confidential to other bidders.

Category: CNC Auctions

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Thank you for your feedback.
How do I get a free auction appraisal for my shop?

We offer free auction appraisals for customers who are interested in selling their shop or large amounts of equipment. Please contact us at (844) 478-8181 or at sales@resellcnc.com for more information.

Category: Selling with Us

Was this FAQ helpful?
Yes No

Thank you for your feedback.

How do I retrieve my auction username?

Category: CNC Auctions

10
How do I get a free auction appraisal for my shop?

Category: CNC Auctions
Do you have financing available?

Category: CNC Financing

13
Where can I find more information about your current auctions?

Category: CNC Auctions
How do I register to bid in an Auction?

Category: CNC Auctions

8
Where is the equipment located?

Category: Buying with Us

48
What information is needed to sell equipment?

Category: Selling with Us

11
I'm purchasing a new Mazak. Where do I submit my trade in machine for a value?

Category: Selling with Us
What are your hours of operations?

Category: About Resell CNC

12
What forms of credit card can I use for registration and to pay on the auction site?

Category: CNC Auctions

8
Can I purchase new tooling through Resell CNC for the piece of equipment I am purchasing?

Category: Buying with Us

38
Where can I learn more about Resell CNC?

Category: About Resell CNC
How do I sell my equipment or shop in one of your auctions?

Category: CNC Auctions
What is the Inc. 500 List Resell CNC was part of?

Category: About Resell CNC
What do you charge to list a machine on your site?

Category: Selling with Us
What kind of equipment do you purchase?

Category: Selling with Us

11
How do I place a bid in an auction?

Category: CNC Auctions

8
How do I reset my auction password?

Category: CNC Auctions

8
What if the piece of equipment I’m interested in purchasing is no longer under power?

Category: Buying with Us

4
How does CNC financing work?

Category: CNC Financing
How can I be assured that the piece of equipment I am purchasing comes with clean title, free & clear of any liens?

Category: Buying with Us

4
Why do I have to add my credit card to my profile on my auction account?

Category: CNC Auctions

8
Do you do appraisals?

Category: CNC Auctions

10
Do you have any shipping/rigging recommendations?

Category: Rigging & Shipping

10
Where can I learn more about my Resell CNC salesperson?

Category: About Resell CNC
Does every CNC machine tool being exported require an export license from the U.S government?

Category: Rigging & Shipping

30
How do I browse auction items?

Category: CNC Auctions

9
How do I buy a piece of used equipment and have the confidence it’s in good working order?

Category: Buying with Us

10
Can I inspect my item?

Category: Buying with Us

14
How do I track the auction items I have bid on?

Category: CNC Auctions

8
How do I insure my equipment against damage during shipment?

Category: Rigging & Shipping

6
What is an auction proxy/limit bid?

Category: CNC Auctions

9
How do I get a free auction appraisal for my shop?

Category: Selling with Us

4

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Log in to your Resell CNC account to see instant pricing and availability in real time, reserve the equipment you want to purchase, or receive quotes on items you’d like to buy.

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Frequently Asked Questions

How do I retrieve my auction username?

How do I get a free auction appraisal for my shop?

Do you have financing available?

Yes, we work with several different financial institutions, giving our customers the opportunity to get approved within seconds! More information about financing options can be found on our Financing Page.

Where can I find more information about your current auctions?

How do I register to bid in an Auction?

Where is the equipment located?

Our main warehouse facility is in Winter Springs, FL, however we store equipment at facilities all over the US and Canada. Please call (844) 478-8181 or email sales@resellcnc.com to get the location of a specific piece of equipment

What information is needed to sell equipment?

The most important information are verified options and specifications, quality photos, and the serial number. A brief description of the overall condition of the machine is also helpful. More information can be found on our Sell Your Equipment page.

I'm purchasing a new Mazak. Where do I submit my trade in machine for a value?

What are your hours of operations?

We are open Monday through Friday from 8am to 8pm EST. Call us at (844) 478-8181 for assistance.

What forms of credit card can I use for registration and to pay on the auction site?

Can I purchase new tooling through Resell CNC for the piece of equipment I am purchasing?

Where can I learn more about Resell CNC?

How do I sell my equipment or shop in one of your auctions?

What is the Inc. 500 List Resell CNC was part of?

What do you charge to list a machine on your site?

What kind of equipment do you purchase?

Resell CNC specializes in the buying and selling of primarily CNC equipment, but that does not exclude any other type of manufacturing machinery.

How do I place a bid in an auction?

How do I reset my auction password?

What if the piece of equipment I’m interested in purchasing is no longer under power?

How does CNC financing work?

How can I be assured that the piece of equipment I am purchasing comes with clean title, free & clear of any liens?

Why do I have to add my credit card to my profile on my auction account?

Do you do appraisals?

Yes, we are able to do basic desktop appraisals and also have an AMEA certified appraiser on staff to evaluate your equipment if a more in depth appraisal is needed. Please call (844) 478-8181 for more information about our appraisal services.

Do you have any shipping/rigging recommendations?

We work with several certified shipping brokers who can assist with the logistics.

Where can I learn more about my Resell CNC salesperson?

Does every CNC machine tool being exported require an export license from the U.S government?

How do I browse auction items?

How do I buy a piece of used equipment and have the confidence it’s in good working order?

Can I inspect my item?

We always encourage our customers to inspect the equipment that they’re interested in, and our sales staff will be more than happy to assist with any arrangements.

How do I track the auction items I have bid on?

How do I insure my equipment against damage during shipment?

What is an auction proxy/limit bid?

How do I get a free auction appraisal for my shop?

Account Login