Frequently Asked Questions

Wondering about shipping your purchase? Not sure how to buy or sell a used CNC machine at one of our live, timed online auctions? Need financing help? Here are some answers to the used CNC machine questions we hear most often. 

Don’t Miss Out On Our Online Auction Events!

Our online, timed auction sales are a terrific way to buy and sell used CNC machinery, tooling equipment, plant support equipment, and ancillary items. Whether you are looking to buy or sell a single item or an entire facility, we can help you. We even help facilitate the logistics of prepping, loading, and shipping the items sold through our Simple. Reliable. Trusted.® auction platform. Start today by visiting http://auction.resellcnc.com/, or call us at (844) 478-8181 to discuss your specific needs.

Don’t See Your Question? Ask It Here

  • How do I retrieve my auction username?

    To retrieve your auction Username, go to Help > Forgot Username? and enter your registered e-mail address and last name. Your Username will be e-mailed to you. 

    Category: Auctions / Liquidations

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  • Do you have financing available?

    Yes, we work with several different financial institutions, giving our customers the opportunity to get approved within seconds! More information about financing options can be found on our Financing Page.

    Category: Financing

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  • How do I register to bid in an Auction?

    To register for our website, please visit auction.resellcnc.com.  At the top left, click Register.  After registering you will receive your username in an email.

     For more detailed instruction on how to register, please check out our registration video:

    Category: Auctions / Liquidations

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  • Where is the equipment located?

    Our main warehouse facility is in Winter Springs, FL, however we store equipment at facilities all over the US and Canada. Please call (844) 478-8181 or email sales@resellcnc.com to get the location of a specific piece of equipment

    Category: Location / Hours of Operation

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  • What information is needed to sell equipment?

    The most important information are verified options and specifications, quality photos, and the serial number. A brief description of the overall condition of the machine is also helpful. More information can be found on our Sell Your Equipment page.

    Category: Retail - Buying / Selling

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  • What are your hours of operations?

    We are open Monday through Friday from 8am to 8pm EST.

    Category: Location / Hours of Operation

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  • What forms of credit card can I use for registration and to pay on the auction site?

    Our auction website only accepts Visa or Mastercard.  Without adding a credit card to your profile, you will not have permission to bid.  If you do not have a Visa or Mastercard, you can place a phone bid or email bid. For more information on the different ways to bid, check out this video:

     

    Category: Auctions / Liquidations

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  • What kind of equipment do you purchase?

    Resell CNC specializes in the buying and selling of primarily CNC equipment, but that does not exclude any other type of manufacturing machinery.

    Category: Retail - Buying / Selling

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  • How do I place a bid in an auction?

    To place a bid, first select the item number or title to access the bid form.  Enter an acceptable amount (in accordance with the bid increment rules) on the bid form and select the "Submit Bid" button. The returned page will provide you with all information required to determine if you are the current bidholder.

    Category: Auctions / Liquidations

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  • How do I reset my auction password?

    To reset your Auction Password, go to Help > Forgot Password? and enter your Username and last name. You will be asked to verify your account. Once verified, you will be sent an e-mail with a secure link to reset your Password. The link may only be used one time and expires in 24 hours. 

    Category: Auctions / Liquidations

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  • Why do I have to add my credit card to my profile on my auction account?

    A credit card is required for identity verification purposes only. Registration is free and your credit card will not be charged automatically for any reason.  If you win an item and your invoice total is under $1,000, you have the option to charge the credit card on your account with your authorization.

    Category: Auctions / Liquidations

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  • Do you do appraisals?

    Yes, we are able to do basic desktop appraisals and also have an AMEA certified appraiser on staff to evaluate your equipment if a more in depth appraisal is needed. Please call (844) 478-8181 for more information about our appraisal services.

    Category: Auctions / Liquidations

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  • Do you have any shipping/rigging recommendations?

    We work with several certified shipping brokers who can assist with the logistics.

    Category: Shipping / Rigging / Delivery

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  • How do I browse auction items?

    To view the listings, you may browse by category which is located on the left side of the homepage, use the Search feature on the top right to search by keyword or item number, or click the Live Sale Items tab.

    Category: Auctions / Liquidations

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  • Can I inspect my item?

    We always encourage our customers to inspect the equipment that they’re interested in, and our sales staff will be more than happy to assist with any arrangements.

    Category: Retail - Buying / Selling

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  • How do I track the auction items I have bid on?

    To keep track of all bidding activity, please log-in and use the My Account > Bidding feature. This section will display all the items on which you have bid.

    Category: Auctions / Liquidations

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  • What is an auction proxy/limit bid?

    A proxy or limit bid is the highest amount that you are willing to bid on and pay for an item.  The Auction platform will automatically place the lowest bid increment amount on your behalf up to the limit bid that you placed. Proxy or Limit bidding makes bidding on auctions easier and less time-consuming for buyers and remains confidential to other bidders.

    Category: Auctions / Liquidations

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  • How do I retrieve my auction username?

    Category: Auctions / Liquidations

  • Do you have financing available?

    Category: Financing

  • How do I register to bid in an Auction?

    Category: Auctions / Liquidations

  • Where is the equipment located?

    Category: Location / Hours of Operation

  • What information is needed to sell equipment?

    Category: Retail - Buying / Selling

  • What are your hours of operations?

    Category: Location / Hours of Operation

  • What forms of credit card can I use for registration and to pay on the auction site?

    Category: Auctions / Liquidations

  • What kind of equipment do you purchase?

    Category: Retail - Buying / Selling

  • How do I place a bid in an auction?

    Category: Auctions / Liquidations

  • How do I reset my auction password?

    Category: Auctions / Liquidations

  • Why do I have to add my credit card to my profile on my auction account?

    Category: Auctions / Liquidations

  • Do you do appraisals?

    Category: Auctions / Liquidations

  • Do you have any shipping/rigging recommendations?

    Category: Shipping / Rigging / Delivery

  • How do I browse auction items?

    Category: Auctions / Liquidations

  • Can I inspect my item?

    Category: Retail - Buying / Selling

  • How do I track the auction items I have bid on?

    Category: Auctions / Liquidations

  • What is an auction proxy/limit bid?

    Category: Auctions / Liquidations